What should flight attendants do if passengers exceed the weight limit for personal items?

When passengers exceed the weight limit for personal items, it is essential for flight attendants to maintain safety and compliance with airline policies. Asking passengers to remove some items is the most practical solution, as it ensures that the weight limits set for onboard luggage are respected. This approach helps to distribute weight appropriately throughout the aircraft, reducing the risk of imbalance during takeoff and landing.

Additionally, managing personal item limits effectively can enhance the overall passenger experience by streamlining boarding processes and maintaining cabin order. It is crucial for flight attendants to enforce these regulations in a courteous manner, helping passengers understand the importance of adhering to weight limits while providing assistance as needed.

While tagging items for check-in or allowing passengers to carry them anyway may seem like feasible options, they do not address the need for safety and compliance effectively. Reporting to the pilot may also be unnecessary unless there are exceptional circumstances. Therefore, asking passengers to remove some items is the most suitable course of action.