What must a flight attendant do when a passenger cannot or does not wish to sit in an exit row seat?

When a passenger cannot or does not wish to sit in an exit row seat, it's essential for flight attendants to prioritize safety regulations, which dictate that exit row seats are reserved for passengers who are capable and willing to assist in an emergency situation. If a passenger is unable or unwilling to comply with this requirement, the appropriate course of action is to relocate them to a non-exit seat. This ensures that all passengers seated in exit rows meet the necessary criteria for sitting there, thereby maintaining the safety protocols set forth by the airline and regulatory authorities. Ensuring compliance helps in the event of an emergency, where the ability and willingness to assist can significantly influence the outcome for all aboard.