During the briefing, which aspect is most crucial for both FAs to coordinate?

Focusing on safety information during the briefing is essential because it ensures that both flight attendants are on the same page regarding the safety protocols and procedures for that specific flight. This coordination helps create a unified front in communicating vital safety instructions to passengers, responding to emergencies, and managing situations that may arise during the flight. When both flight attendants clearly understand the safety information, it mitigates risks and enhances the overall safety of the flight, which is the highest priority in aviation operations.

In contrast, while customer preferences, flight schedule, and cabin cleanliness are important aspects of the service, they do not hold the same level of urgency and critical importance as safety information. Customer preferences contribute to the quality of service, while the flight schedule pertains to operational efficiency, and cabin cleanliness affects passenger comfort. However, none of these elements can override the importance of ensuring that safety protocols are consistently understood and followed, making safety information the key focus during the briefing.